Product Code: ZAFD 1812
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December 2018
ON THE COVER: When chasing his dreams – even in failure – Bruce Buggs knew he could succeed – that his limits were only set by the capacity to invest his time and efforts.
IN THIS ISSUE
Funeral Director of the Year By Jennifer Padilla
From building a legacy to pouring his heart into his profession and the families he serves, Bruce Buggs of Melbourne, Florida, is the recipient of our 2018 Funeral Director of the Year award.
Rapid Growth in Cremation to Continue By Thomas A. Parmalee
The Cremation Association of North America released its preliminary annual cremation statistics for 2017.
A Conversation with Ed Michael Reggie By Patti Martin Bartsche
We recently had the chance to talk with the CEO of Funeralocity to catch up with what today’s consumers want and what the future holds.
Preneed Touch Points By Patti Martin Bartsche
Are you working for preneed or is preneed working for you? Our preneed partners offer insights on ensuring your program is working for you.
HR Reality Check By Stephanie Ramsey
Payroll issues, such as exempt/nonexempt status and overtime, can be a complex issue for a funeral business.
Five Practices to Preserve Your Trust Program By Bill Williams
In many ways, your trust program drives the success of your business and, if properly maintained and preserved, sustains your firm into perpetuity.
Where’s Your 2019 Marketing Plan? By Joe Weigel
Calls are on the rise, the general price list needs to be updated, and holiday events at the funeral home as well as with the family seem to be happening daily.
How Google Decides the Quality of a Page By Welton Hong
When marketing your funeral home online, one foundational aspect remains as critical as ever: You absolutely need your funeral home’s website to rank highly with Google.
Black Cars, Black Suits, Black Sheep By Jason Troyer
Funeral directors see and hear things that other people never want to think about. They are the black sheep of the community – and in some cases, even their own families.
Balancing the Past, Present and Future By Patti Martin Bartsche
As years go, 2018 has been a historic one for the Butler Family of Organizations.
Setting the Tone After Loss By Lanise Shortell
My journey with grief began when I was just four years old, far too young to understand the reality of death, yet forced to be face-to-face with it.