The Funeral Director's Guide to Human Resources

The Funeral Director's Guide to Human Resources features dozens of articles from some of the top experts in the profession and includes guidance on employee screening, hiring and developing employees.

The single largest cost of operating a funeral home is almost always how you manage your work force.

But many funeral home owners and managers continue to make the same mistakes when it comes to hiring, firing and developing employees. As a result, costs are usually higher than they should be, and turnover can be rampant.

“The Funeral Directors Guide to Human Resources” helps you solve those problems and many more.

The guidebook includes never-before-published articles by Daniel M. Isard, founder and president of The Foresight Companies in Phoenix; Erin Whitaker, vice president, business development, for Foundation Partners Group in Orlando, Florida; Chris Farmer, founder, The Farmer Firm in Houston; Gabriel Ngo, vice president of human resources and payroll at Carriage Services in Houston; Kathy D. Williams and Melissa A. Drake, owners of American Funeral Consultants in New Paltz, New York; Stephanie Ramsey with The Foresight Companies; James Shoemake, president of the Dallas Institute of Funeral Service; and Judy Ralston-Hansen, executive vice president – human resources and administration at Homesteaders Life Co. in West Des Moines, Iowa.